LG/MOBILE PHONE GM 200
FAULTY MOBILE PHONE NEITHER REPAIRDED NOR AMOUNT REFUNDED

I HAD PURCHASED A LG MOBILE PHONE GM 200 ON 02.04.2010 FROM SPICE RETAIL LTD., KHANNA MARKET, LODHI COLONY, NEW DELHI. THE SCREEN OF THE PHONE WENT BLANK ON 31.07.2010. I VISITED NICE TELECOM, NANGAL RAYA, THE AUTHORIZED SERVICE CENTRE ON 02.08.2010 AND DEPOSITED THE PHONE FOR REPAIR AND THEY ASSURED ME TO REPAIR IT IN 3 OR 4 DAYS. HOWEVER AFTER MAKING THREE ROUNDS TO THE SHOP, THEY RETURNED THE .PHONE TO ME ON 14.08.2010 STATING THAT THEY ARE NO LONGER THE AUTHORIZED SERVICE CENTRE OF LG. THEREAFTER I HAVE MADE SEVERAL COMPLAINTS ON LG WEBSITE AS WELL AS BY SENDING MAILS TO LG SERVICE CENTRE BUT THERE IS NO REPSONSE. ONLY ONCE DID I RECEIVE A PHOEN CALL FROM SOME ONE STATING THAT HE WAS FROM LG AND MY COMPLAINT WOULD BE LOOKED INTO AND HE WOULD CALL ME LATER. SINCE THEN I HAVE ONCE AGAIN LODGED A COMPLAINT ON THE WEBSITE BUT TO NO AVAIL.

THERE IS NO RESPONCE FROM THE COMPANY.

THE COMPANY MAY BE ASKED TO REFUND ME THE AMOUNT SPENT BY ME ON PURCHASING THE PHONE, I.E., RS.3800 IMMEDIATELY.

ANIL KUMAR DUBE

262, VIKAS KUNJ, VIKAS PURI

NEW DELHI-18

PHONE 9999262628

Company: LG/MOBILE PHONE GM 200
Country: India
State: Delhi

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