LG Refrigerator
DISSATISFACTION

KINDLY NOTE THAT I PURCHASED A REFRIGERATOR FROM YOUR SHOWROOM AT SHIPRA MALL ON 14/03/10.THE ORDER NUMBER IS 20990055783874.

I WAS CONFIRMED THAT THE DELIVERY WILL BE DONE ON 14/03/10.

IN EVENING I WAS TOLD THAT THE DELIVERY WILL NOT BE POSSIBLE.I WAS ADVISED THAT THERE WAS SOME COMMUNICATION GAP BETWEEN THE SALESBOY & THE PERSON WHO ORDERS THE REFRIGERATOR.

THE REFRIGERATOR WAS BILLED BEFORE 3:00PM SO THE REFRIGERATOR SHOULD HAVE BEEN DELIVERED TO ME ON 14/03/10 (AS PER SALESBOY).

THE MANAGER PRESENT AT CUSTOMER DESK CONFRMED ME THAT IT WILL BE DELIVERED ON 15/03/10 IN THE 1ST HALF OF THE DAY.

HOWEVER IT WAS NOT DELIVERED.WHEN INQUIRED IT WAS TOLD THAT THE PHONE NUMBER WAS WRITTEN INCORRECTLY ON THERE RECORDS.

THE REFRIGETROTOR WAS DELIVERED TO ME AT 5:30 PM.

NOW THE REFRIGERATOR IS NOT INSTALLED.UPON CALLING I AM ADVISED THAT I HAD NOT BOOKED THE ENGINEER.

THE FEEDBACK IS VERY NEGATIVE & THE ATTITUDE OF YOUR STAFF IS VERY INDIFFERENT.ITS LIKE THEY HAVE SOLD THE PRODUCT & THERE DUTY IS OVER.

Company: LG Refrigerator
Country: India

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