LG/ Refrigrator
No Response

Lodged complaint number RNA 1108 0400 8875 with LG Customer Care in afternoon on 04 Aug.

Called up the Customer Helpline at 7 PM on 04 Aug, came to know that my mobile number was entered wrong, gave correct number & reconfirmed it from the call centre executive. Next day i.e on 05 Aug at 11:30 AM and learnt that my number was still entered wrongly. Again gave correct details & got it reconfirmed. I was assured that LG engineer will call me within next 2 hours & some senior guy from call centre will follow it up & revert with a call back. Nothing happened till 4 PM, NO CALLS .

Very sad state of Customer support by LG in India.

Company: LG/ Refrigrator
Country: India
State: Uttar Pradesh

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