LG, SPLIT AC
Complaint not servered even after 2 months

I reported my complaint on 20th may that my AC is not going below some temperature (23 C) even after running it for 3-4 hours in night and hence outer unit never stops.

Service engineers came twice at my home, run it for 1/2 hrs and concluded that every thing is fine and left. No body tried to stay for longer time and tried to simulate my case.

Then after that time, for another 1 month, no news from them at all. No body wondered why complaint was not solved.

I re-register my complaint. Again they came after reminding them about my case so many times by phone. And again they gave the same statement. After insisting them so many times, they are ready to collect technical data about AC. When person came at my home for data collection, he noticed that my AC took 35 mins to cool from 24C to 23C. He also realized that something is wrong. But even after that, 4 days are left and no news from them.

Company: LG, SPLIT AC
Country: India
State: Gujarat

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