LG Split AC-LSA-3065VF1 (1 Ton)
Defective Split A/C and Callous attitude of dealership and LG staff

Dear Sirs

I purchased one LG Split AC-LSA-3065VF1 (1 Ton) from your dealer M/s CAMS CORNER (P) LTD 8/1, Middleton Row KOLKATA 700 071. Tax invoice NO CA900, Dated 13/07. S/N

I have the following complaints against your brand

1. I was promised installation on 15th but no one came till 6.00PM of 17th

2. As per the technician Mr Shanti Karar who came to install your product, the indoor unit of the A/C was defective.

3. Your service manager was immediately contacted and information was given to one Mr Tushar 033 22299937 of CAMS CORNER. I was promised that a replacement will be given by 19th.

4. When nothing of this sort happened & I kept on calling I was given the number of one Mr Suman 09830375971 of LG.

5. Mr Suman first promised to look into the matter but later refuses to take my calls. Neither any body has called from your side till now.

Today is 22nd and I am still running from pillar to post to get my A/C installed. I am sure that I have made a mistake by putting my money in LG product. It is noteworthy to mention here that we keep on buying products from LG and very recently we have procured two more LG Split A/Cs of the same model from the same dealer.

It is my earnest request that my A/C be immediately replaced and installed.

Thanks & Regards

SK Verma

32 Jelia Para Lane Howrah

711106.

Mob: 09831272687

Company: LG Split AC-LSA-3065VF1 (1 Ton)
Country: India
State: West Bengal
City: Howrah

  <     >