LG/Washing machine
Demo is pending

I bought a LG Washing Machine Model No: WT-7239PR through Lg dealer in kota on15/07. My shop keeper told that with in 2 days dome person will come at your home. But till today they have not come for demo. Complain also registered on LG customer care toll free number 18001809999 on 19/07 and complain ID was given is C-1071609288, and assurance give to solve the problem with in 24 hrs. But no solution received upto 36 hrs. Again call made on LG customer care toll free number 18001809999 and same answer was recieved to wait for 24 hrs. But till now no response has received till date. Message received on 21/07 that your complaint is closed and make new complain. Till now complain is on same level even not forwarded to next higher level. What should i do now?

I don't know what kind of customer service LG providing to the customer. If there is much delay in demo for the new machine, what will happen if machin gets faulty!!!

LG Customer care providing worst service to the customer.

Company: LG/Washing machine
Country: India
State: Rajasthan

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