LG Washing Machine
FAULTY PART IN MACHINE

Respect Sir / Madam,

I purchased LG washing machine (model number: WP-95162D) on 18th sep when I was using it i found that water flow was not working for dryed, so I called THE LG CUSTOMER CARE (1800 180 9999) and locked a complaint about this fault.

A technician from LG visited my home on 19th sep he checked the washing machine and gave me a confirmation that the machine is faulty. Technician told me that he replace the faulty part in next 48 hours since he touched the machine is not working at all.

I am calling LG CUSTOMER CARE everyday and they are telling me the same thing that somebody will get back to me in next 24 hours, I even spoke to a manager (Sandeep), he promised me that he will cal me back on 27th sep 2010 at 4 pm, I am still waiting for that call. I even warned him that I will log a compalint in CONSUMER FORUM, he hung up the call.

Complaint number C1091910400

Bill atttached

Company: LG Washing Machine
Country: India
State: Delhi
City: Central Delhi

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