LG washing machine coff6517te
Poor response of customercare, dehradun

My family is one of the oldest customers of LG products, all electronic products in our house are of LG.

But the response of the customer care service in dehradun UA has left me disappointed

I am having a LG washing machine MODEL NO COFF6517TE which is covered by AMC

On18 jan10 a complaint was made regarding non functioning of washing machine complain no

C-1011827871was given, after lot of persuasion a rep come, after checking the washing machine

he told us that PULSE ROTATOR & SMG GEAR are not working and needs replacement, he assured

that next day he will come and replace the same. After waiting for few days, we contacted the customer

care service, Dehradun on23&25 jan10 who very reluctantly gave another complant no-1012309452 and told us that not

to bother them, as and when the parts are available they will be replaced. Till date no communication has

been made by customer care service, Dehradun.

The above episode has left a bitter experience. May i request you to look into the matter at the earliest. Iam sure

a company of your reputation will resolve the issue.

thanking you

SHANTI RAWAT

LANE NO-C 12

OPP SBI, TUNER RD, CLEMENT TOWN

DEHRADUN-248002

MOB NO 9897234381

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Company: LG washing machine coff6517te
Country: India

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