LG Window AC
Bad product and even worse service

Window ac model no: Model No: LWA3EW2DD1.AM17DC1 (IN)

I had purchased a window ac around1.5 yrs back from Kohinoor-Vashi (Navi mumbai). I have had numerous problems with it ever since. It worked fine for a few days after which it stopped working. We called the servicing guys and after a lot of efforts someone visited and confirmed that the clloing gas had got over. It again worked for another one week or so and then the same problem persisted. After a number of attempts again to get the service guy to come to our place for repair, someone did visit and confirmed that there was gas leakage and it has been rectified now. AC worked again exactly for a week and then again stopped its cooling effect... the story continues till like 15 days back some one from Ace electronics/Shree electronics sanpada had come to our place to take the AC to the workshop and monitor. Its been over 15days now and we havent't heard from them.

We have spoken several times to Mr. Janak Doshi and also to his team but things are not moving at all. I am really tired of this service and the quality of the product... we have been struggling.

In all this i learnt i shouldnt not have purchased LG in the first place. I have a hitachi ac at home and its running since 4 years without a hitch.

Parul-9920747137

Company: LG Window AC
Country: India
State: Maharashtra
City: Mumbai City

  <     >