3600s
Customer care persons irresponsibility

From

sreejith pb

09946258234

to

the manager

sir,

for srevicing my nokia 3600s set i ve gone to nokia care thrissur (manichithra arcade11/596, 31, veliyannor road, near mathrubhumi press, thrissur6800021) on 12/10/10 eveningbetween 4pm to6.30pm) My set problem was not getting started.one of your male staff (customer care) checked my set after removed the battery. After checking the set he returned they are not received my set because the set board damaged set was in assembled condition.after reaching my home ichecked the mobile and found batterry was not in that set. On next day (13/10/10) evening again igone to the same nokia care i met the same person but the reply was very disappointing and he behaved rushly without manners.battery is still there in nokia care but he was not ready to reconfirm my complaint.for getting back my battery wt ican do? plse help me for a solution

thanking you

yours faith fully

custome

Company: 3600s
Country: India
State: Kerala
City: Thrissur

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