5233
Demand to replacement

Respected Sir/Madam,

I Suresh Narayankar bought a Nokia 5233 handset from a retailer situated at L.B.S Marg Bhandup and the handset started giving me problems from day 2 itself when approached retailer he advice me to go to Nokia care hence I did. On visiting I had a complaint of my handset and concerned person saw the handset and did the usual procedure to which he concluded that this is not a normal problem and had to be solved at head quarters bought the handset on 12th February and handed over to service center on 19th February to which they gave me a target date as 3rd March and till yet I haven’t got the handset when asked the concern person they replied to me as it is a major problem and said it will take more time. As to my knowledge Nokia is a MNC company and I expect a good service from you. Attaching cell information below.

I hope you would understand my problem and solve it to the Quickest as the handset started giving me problem within 7 days I demand a replacement and hope that Nokia would look into this matter. Already I have faced enough problems from Nokia care by having to visit them frequently.

I hope Nokia co-operate with me as my friend who had brought Sony Ericsson handset got it replaced and I hope that Nokia too is a good company like Sony. Or else I would have to take other actions.

Thanking you,

IMEI number: 358321030688343

Product code: 059474

Warranty ref nummber: APAINY222133089

Company: 5233
Country: India

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