Maxx mobile
Warranty Period - Mishandling of Handset

The complaint is regarding a handset MQ868 from Maxx Mobile.

I purchased it on 16th Oct & after 20 days it is gone to Service center.

I had to pay for broken display & swollen battery was replaced, though it was 20 days old.

When i received the handset in Dec. 2010 after 1 month, it's display was fixed wrongly.

So again it went to service center within a day.

The mobile gets switched off & on while i am talking, it's display got broken for unknowingly reasons.

Same was shown to Support Center in Jabalpur, but guys have no clue what to do & how to do.

It is escalated to the company. I got revert that it was mishandled & warranty is to Support clients, whereby they are completely unable to provide any support.

Today, 9th Feb. 2011 its more than 120 days i haven't received

The company has no say in this issue or unable to resolve.

Defective handset was denied to be replaced or any refunds.

Company: Maxx mobile
Country: India
State: Madhya Pradesh
City: Jabalpur

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