Micromax A60
Bad Customer Service
- 03-27-2012
- 267
Electronics and household app.
Micromax is one of the worlds most worst customer service, Just think twice before purchasing any Micromax product about a future service, Once you get a problem with handset there is only a Single Service Centre for entire bangalore & its in Richmond Circle with One executive in Entire 20"X15" Feet Authorise Service Centre, & The Executive hardly has an technical Knowledge about the mobile problems, The Customer has to explain the Each & Every problem Regarding the Problem with in the handset, and its an multi branded store for Sony Ericsson & Micromax, Once the Sony Ericsson Customer Arrives the store the other customer has to wait till the 1st customers problem is resolved. & Once the device is handed over for repair you can't expect the device within 20days, it requires minimum of 20day to your device delivery. it may be a minor or major problem, because you will get a response from the executive that "he doesn't know when it is goin to be repaired & you will get the call from customer care once it got repaired" How Meaningfull Right
This is my problem & and not yet received my Handset Since 20th March & the Expecting date given by Executive is on 06th of April
Ravindra. R
9880830386
Company: Micromax A60
Country: India
State: Karnataka