Micromax
Product and service
- 05-31-2011
- 165
Electronics and household app.
One of the worst mistake of life is to buy a Micromax phone and I am one of the victim of Buying Micromax Q-6 on 3/10 for 4750/-Rs. After few days the speaker of the phone stopped working as i was not able to listen to the person who was on the other side of the phone so I went to the service station there they said everything is good there is no problem after 5 days i suffered the same problem then again i visited the service center they said the same thing as those people are very busy doing business for other mobile company also other then micromax. I gave the phone thrice to the service center but the problem still remains on the top the behavior of the executive is so good that the person will feel like throwing the phone rather waiting there for any help from them.
As Q6 is a slider phone the screen is filled with dust I asked them to kindly clean the dust on the contrary the replied that it cant be done keep it however it is, recently I was trying to open the slider but I found it difficult to open lately i realized that the keypad below the above screen has somehow come in collusion with the slider and whenever you will try to open the slider you hav to use a little force and the keypad is getting distorted evryday.
So i kindly request to every one who is about to buy a phone go for anything other then Micromax as these phones are filled with bad quality materials and technical error which will make your life hell and above all there service center at Ranchi has matched with the product BAD quality executive as they dont know how to talk to people only thing they want is to somehow throw the customer out of there gate whether his problem is resolved or not.
Interestingly my phone still has all the defects mentioned above even after visiting the service center several times as there they do work for Multi-brand phones which results in bad service to all the brand they are working for.
Any one who is planning to buy a new phone can go for any Hanset except Micromax because the amount of defective phone they built can be visited by just visiting there service center at Mainroad, Ranchi as you will find it always full and congested and people coming like flood there for service and a very efficient groups of employees who does everything other then work.
Amit Kumar
9608797920
Company: Micromax
Country: India
State: Jharkhand
City: Ranchi