Micromax mobil
Defect in new instrument, not a proper service

Sir,

Jai Hind.

First of all the company has not mentioned any toll free number or contact e-mail address on their website.

Second is the company has appointed a service center to such a person who cant do any thing on first visit and they always speak lies.

I have purchased a micromax Q7 instrument from nextag gallaria shop, fatehgunj, vadodara wide their bill no. 9391 dated 12.07.2010 (it is just one month ago) its IMEI no. is 910068101183694 and 910068101183702. it is suddenly stop to recharge battery I think there is a problem of just data cable or charging socket so that when I was gone to the companies service center at vadodara they had told me that there is defect in charging socket of your instrument and they are done only level I and Level II works at Vadodara so that it is required to send at Ahemdabad through job sheet no. 552547 dt. 13.08.2010 of IDEAL Communication and give me the contact no. of their employee who is the main reponsible person in Ahemdabad Service Center and customer care no. i.e. 0124-481-1000 but no body is pick up the phone. i had tried many time in last three days.

sir, I have make many calls to this no. but nobody can respond.

Now, Please help me to what to do in this matter.

With regards,

Jeetu Barwal

Company: Micromax mobil
Country: India
State: Gujarat
City: Vadodara

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