Micromax mobile
After Sale Service

On 2nd of Mar I gave my phone Micromax Q5 to the near by Authorised Micromax Service centre at Rajajinagar, Bangalore.

The problem with my handset was "if we record Sound or video we use to

witness very slow sound played in the background which wasnt audible

at all and as far as music is concerned the speaker was in good

condition, so i felt there is problem with the Mic itself which takes

low volume while recording".

Hence Before making the jobcard i personally showned my phone to one

of the Executive in that S.Centre. He asked me to get the jobcard done

and will try to reinstall the Software. So as per his instruction i

gave the phone to the Incharge who use to make jobcards. He switched

off my phone and took the battery and back panel cover and handover to

me along with the jobcard and asked me to collect my phone after 2

days.

After 2 days when i went to collect my phone back, the guy who

prepared the jobcard started arguing with me that when i gave the

phone the display wasnt working. What a rubbish it was then i blasted

him asking him to get my phone repaired. So he told me not to worry we

will do that. For that he told me I have to wait for a week so that

they can get the Board from delhi and fix it.

After a week i been there to collect my phone he told me it will take

another week. Samething the S.Centre person is keep on saying me from

last 20days. If i raise my voice he directly says me you better talk

to Micromax Customer care people. I'm really fraustrated with this

service centre now.

(Rajajinagar, Bangalore - Micromax Service Centre)(Jobcard no-4961)

Please help me out and get my phone repaired at the earliest.

Thanks & Regards,

Sandeep. S.

Contact no: 8147550330

Company: Micromax mobile
Country: India
State: Karnataka
City: Bangalore

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