Micromax mobile
Faulty seervice & no responce from micromax serice & call cente
- 05-30-2011
- 256
Electronics and household app.
Handset name mircomax q5c
imel no A100001554B79A
CHARGER NO QCC41100004052
BATTERY NO CB091000019944
job sheet number: 2112807
Service centre name: Bhagwati Mobile Borivali WEST TEL 02232716182
Dtd 3/5
NATURE OF PROBLEM: Battery Discharging With In 2 Hours In Ideal State &
Sound Problem
I Have Purchase Micromax Mobile On 27/3 From Neelam Comm Malad In Rs 3500
But On 1/5 It Started Creating Problems Of Battery Discharge &
Overheating Then I Visited The Service Center Bhagwat I Mobile At Borivali
West On 3/5 He Said He Will Keep Under Observation If Repairable He
Will Do Otherwise It Has To Be Send To Delhi Service Center For Motherboard
Replacement & It Will Take 45 Days He Had Send On 11 May For
Delhi As Per Talk With Service Center Person
their resposes on various dates
1) Forwarded message &&&-
From: Micromax
Date: Thu, May 12 at 12:25 PM
Subject: RE: Contact form submitted on Website
To: pankaj.nangalia@gmail.com
Dear Valued Customer,
We would like to apologize for the inconvenience caused to you, request you
to contact us with complete detail of the handset and service centre like
the job sheet number. Service centre name, issue in handset, complain number
(if any), so that we can assist you further.
For any further Assistance and Query you can contact us on the Customer
Support & numbers given below:
011-44770000//18605008286
2) fromMadhu madhu@micromaxinfo.com
toPankaj Nangalia
dateFri, May 27 at 2:15 PM
subjectRe: detils of problem hand set
mailed-bymicromaxinfo.com
signed-bymicromaxinfo.com
Important mainly because of your interaction with messages in the conversation.
hide details May 27 (3 days ago)
Dear Valued Customer,
Thank you for your mail.
We would like to apologize for the inconvenience caused to you and we are escalating your details to the Escalation team and they will revert to you as soon as possible
With reference to your Query we would like to inform you that you can contact us on the Customer Care Support for assistance:
CUSTOMER CARE NUMBER: 011-44770000//18605008286
kindy take the action and mail me on pankaj.nangalia@gmail.com, send on madhu@micromaxinfo.com, info@micromaxinfo.com
Company: Micromax mobile
Country: India
State: Maharashtra
City: Mumbai City