Mobile
Mobile repairing

Sir, I have purchased sony ericsson SK17i mobile on 15 Apr 12, since first day it started hanging and heating. After repairing twice at auth'd service centres on 30 Apr and 09 May 12, the problem cotinues. Then I taked to Xperia support for the help, the reply was to deposit mobile at service centre and it would be repaired and special care would be taken during reparing. I have deposited my mobile to Immortal servies delhi (work order no. SE312CIS10378). I enquired on 07 Jun 12 about repair status, the reply was under repaired. Same day i requested to log a complain for delay in repair. Same it was loged. But after three days, no response received from sony ericsson. After that i received iformation that the mother board of mobile is being changed. After that i started ringing regularly for repair status, reply were, wait for two days, it will take two more days, under repair. 15 Jun 12, xperia repair head Mr. Bharat commited that that i will recieve your mobile on 16 Jun 12. If you i don't get i can contact him. After so many comittment and promises, i am not able to get my mobile till 18 Jun 12.

Company: Mobile
Country: India
State: Delhi
City: East Delhi

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