Motorola
Handset crashes twice, service abject

My handset XT Fire crashed twice in the first month. I lost my data twice and they still don't agree for a replacement. It's been lying with them for the last 60 days. They didn't bother to inform me about anything anytime in the last 40 days. Now they say they tested it for 2 days (wow!) and they've repaired it.

And on call they tell me that they are there to 'respond'.

Out of a total of 3 months 1 week, I haven't used the handset even for 3 weeks. I spent Rs.9000 to buy that handset. What use is that handset?

Pathetic in all respects, Motorola. Beware!

Company: Motorola
Country: India
State: Gujarat
City: Ahmedabad

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