Motorola zn5
Univercell Customer Service is very Bad

Dear Concern,

This is to bring to your notice that, I have applied for the claim of the insurance of my theft Motorola ZN5 mobile which I purchased in Univercell Mysore. I have submitted all necessary documents before 3 months with the insurance claim form. but still no updates or response from Univercell. As per Univercell commitment during the pruchase of the handset. It will take maximum of 45 days for clearing the insurance claimed amount. But it has taken already around 90 days. Dont they have any SLA? Is this the quality of service which Univercell provides? If I call to 044-32475943 the landline number of your corporate office no body picks the call. I lost my patience. Kindly do the needdul.

The claim reference number is 425.

Regards,

Deepak. R

9742502891

deepakrramesh@gmail.com

Company: Motorola zn5
Country: India

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