NAAPTOL
Undelivered Pen Camera

I had purchased a camera pen from Naaptol in August. It arrived, but defective in early September. I paid for the delivery and then returned it back for a replacement. Despite multiple reminders, and promises from the CEO level, still not received a replacement. Here is their last email:

fromSupport

toNaresh Sehgal

ccjignesh.gangapuram@naaptol.com,

girija.nair@naaptol.com

dateMon, Oct 25 at 1:05 AM

subjectOrder # 715037

hide details 10/25/10

Dear Mr. Sehgal,

Please accept our sincere apologies for the inconvenience.

As per confirmation from the concern vendor the product will be dispatching

today itself.

Regards,

Ronak Samani.

CRM.

&--Original Message&--

From: Naresh Sehgal [mailto: nareshksehgal@gmail.com]

Sent: Sunday, October 24 10:17 PM

To: CEO; support@naaptol.com; murugan.thondaman@naaptol.com

Cc: Naresh Sehgal

Subject: Re: Defective Pen

Dear Manu, it has been >3 weeks and I've not received any updated

about order# 715037.

Can someone from your side please follow-up on the expected date for

its delivery. If this will be past the month of October, I will need

to give a new address for its return, which is B-1/36, Hauz-Khas, New

Delhi-110016.

thanks,

naresh

Company: NAAPTOL
Country: India
State: Delhi

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