Naaptol.com/SMART PHONE D9000
NOT REFUNDING THE AMOUNT

MYSELF MR. CHANDRAKANT VIJAYKAR, CONTACT NO.9427019392 WORKING IN BSNL, SURAT BOOKED THE ORDER OF SMART PHONE D9000 ON NAAPTOL.COMON22/05WITH ORDER NO.414521 OF PRICE RS. 2999, TOTAL AMT. COMES OUT TO 3199 RS. INCLUDING SHIPPING CHARGES. PAYMENT WAS MADE BY CREDIT CARD ON 22/05.PRODUCT WAS DELIVERED TO ME ON MY OFFICE ADDR. ON 26/05 WHCICH WAS FAULTY SO CONSULTED THE MUMABI NAAPTOL OFFICE, CONTACT NO. 09223526148, AND TALKED TO SENIOR EXECUTIVE, AS PER HIM HE ASKED TO RETURN THE PRODUCT BY COURIER, SO I COURIERED IT BY PROFESSIONAL COURIER SURAT, RECIEPT NO. IS:6597208, TO JAIPAN INDUSTRIES LTD., 17/1 KAMA INDUSTRIAL ESTATE, WALBHAT ROAD, GOREGAON EAST, MUMBAI:400063.THE PRODUCT WAS DELIVERED BACK TO JAIPAN ON 27/05, PROOF OF DELIVERY (POD) DRS NO. IS :6994697WHICH WAS FAXED TO NAAPTOL CRM DEPT. ON NO. 022-61486122 ON 10/06.THEREAFTER WE FOLLOWED THE NAAPTOL MANY TIMES ON 09223526148 (WHICH IS NOT TOLL FREE NO.)AND TALKED TO MARTIN, HEMA, ANKITA, IBRAHIM, AJAY, ETC.THEY BOOKED THE COMPLAINT TO REFUND AMOUNT WITH COMPLAINT NO. 134299 AND CASE NO.125442ON 17/07, BUT STILL AMOUNT IS NOT REFUNDED AND EACH TIME I MAKE A CALL THEY PROMISE OF IT WITHIN 7-10 DAYS BUT ITS NEAR ABOUT 3 MONTHS NOW AND TODAY ALSO I FOLLOWED AND TALKED TO MR. MARTIN OF NAAPTOL AND AGAIN FAX THE POD COPY OF COURIER ON NO. 022-61486122.

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Company: Naaptol.com/SMART PHONE D9000
Country: India
State: Gujarat
City: Surat

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