Naaptol / Spypen 8GB Complaints - sending fake product and getting money
Response to P.THANGADURAI on his purchase of Spy Pen
- 07-13-2010
- 263
Electronics and household app.
Dear Mr. Thangadurai,
I would like to apologize for the inconvenience caused to for the purchase of Spy Pen Naaptol. We are working on to improve our service, so you would not face any inconvenience in future.
Also, if you have received a defective product, then as per Company's policy, you first have to send the product back. A special department will check whether is repairable or will send you a replaced product without any charge for repairing, shipping or replacement.
We would request you to write us on support@naaptol.com, crm@naaptol.com. Also, you can call us on 9223490900 for further assistance.
Regards,
Customer Care.
Company: Naaptol / Spypen 8GB Complaints - sending fake product and getting money
Country: India