Naaptool.com
Not providing service in warranty period

Hi,

I purchased BOSS e300 mobile phone through naaptool.com on 1 aug my order id is 61786.

while purchasing this phone customer care executive told me they will give 6 months seller waranty. i got my phone through blue dart within 7 days of placin order.

though phone was not good as described on naaptool.com but i thinked no problem it will work as basic dual sim phone. but within in one week phone touch screen stop responding completly. when i contact naaptool customer care they said the phone has only 24hr warranty on touch screen. but nothing was such mentioned in warranty card. they refuse to repair phone. if a full touch screen phone doesnt give warranty on its screen then what is meaning of wrranty. and worst thing is that there is no service center to repair phone.

my contact no is 9323666140

Company: Naaptool.com
Country: India
State: Maharashtra
City: Mumbai City

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