Napptol
Order not recieved

Hi

I had booked my product on 7-Dec for blackberry Sprint 8830 the payment was confirmed on 9-Dec for the amount of 6100

Have been following daily with your customer care about the status of delivery, the only response i get from them the product is dispatched and you will the product shortly

On 21 Dec i spoke to some supervisor of yours he said due to some technical issue in a software the product can not be delivered and will refund my amount and when asked when he said i have no idea

If you are supervisor is that bad i can understand how associates can be

Today when i called to check the status in your customer care, the replied i got from the associates was you will the get the product shortly when i told him as per my call on dec 21 the product is faulty and you will refund my money, the associates he has no info on the same, however if i want to cancel the product refund would take 10-15 days and he cancel the product

Please help me to get my product or refund my money

Choice is yours,

Order no : 1077128

also revert back to me on 9820818286/9819024141

i have forward the same mail to feedback@naaptol.com

This is the mail that was sent to CEO of naaptol.com, i did receive call mentioning the you should get product in next few days, and will get back to me in 30 Minutes the call was dated 24 dec

I just want to know when i will get my handset.

Company: Napptol
Country: India
State: Maharashtra
City: Mumbai City

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