Ogeneral
Window AC 1.5 Ton VERY NOISEY

To,

The Director

ETA General Pvt. Ltd.,

Old No.63, New No.71, 3rd Floor,

Sterling Road, Nungambakkam,

Chennai-600 034.

Subject: Reff: Window AC OGENERAL Model No. AXZA18AATB, Serial No.000694, Compressor Serial No. 5061/FGW03180040088.

Sir,

Reference to the above product which was purchased from KESHAV AIRCON SHOPEE with INVOICE No.3095 Dated 21/03 Address D-478, Palam Extension, Sector-7, Dwarka, New Delhi -110075.

This to put on record that the product was purchased by paying Cash Rs.26, 850 /- The cost included Product Cost Stabilizer Cost Installation Cost Cartage Cost.

Now the problem is the product is making noise more then the water cooler. After repeated request to the shop owner, has earned me nothing but just an harassment as a customer / consumer.

The shop owner had sent few people who say there is No problem with the fitting / installation.

The problem can be with the product, for which we should speak to the OGENERAL.

At the time of purchase Mr. Narender from Keshav Aircon Shopee had taken more a guarantee for any type of problem or services but same was before paying the amount for the product. Now he says it’s not his responsibility as it’s a company problem and he doesn’t make the product.

As I have bought the costliest product of the kind, never knowing I am purchasing problem and harassment with this.

Kindly look into this matter and resolves my problem.

Your Un-satisfied Costumer

Sanjay Kr Yadav

# 140, Pocket- 1, Sector -12,

Dwarka, New Delhi -110075

Mob.09899110067

Email: skyahir@gmail.com

Company: Ogeneral
Country: India
State: Delhi
City: New Delhi

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