Philips Home Theater HTS5550/98
The USB port doesn't work

I have purchased a Philips 5.1 Home Theater HTS5550/98 on Wednesday (13/04) the front USB port is not functioning properly... I've approached the dealer and he says that my USB drive is faulty and The same drive is functioning properly in other devices (other Philips DVD players) & I went to the service center there also I face the same problem the Technician is also saying that my USB drive is faulty I've used 4 USB drives (I formatted them properly there was no virus & I've tried using different brands of USB drives with different memory config's) The player doesn't even detect a simple mp3 file or jpg file... Can some one please tell me how can I get my money back!

THANK YOU

Company: Philips Home Theater HTS5550/98
Country: India
State: Andhra Pradesh
City: Warangal

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