Philips India
Pathetic customer service

I bought a philips Television on 2nd Feb The details are as follows:-

Chassis No.- 641258

Model No.- CTV29PT9421 Philips

Dealer- Dawar International electronics Pvt. ltd, gurgoan

I have registered a complain in PHILIPS service center faridabad and Mr. sameer visited my house on 14th oct to collect the television set for repairing. after 10 days when i called him he was very lathargic in his approach and tried to beat around the bush. He said technicians from delhi are considering my problem, after so many calls i realized that he is not at all taking it seriously so i asked him about the delhi technicians no. finally after 2 months i could spoke to the technician Mr. MANAV his contact no. is 9910086727. now from the last 22 days i am continuously talking to him but he is not addressing the issues. I am really suprised by the kind of after sales service of the company, these people are testing my patience. I have continuously being running behind to get my TV.now i really want some kind of legal action to be taken against the company

Vivek Aggarwal

Company: Philips India
Country: India
State: Haryana

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