Philips India/Music System
Servicing delayed

My philips music system was damaged due to voltage fluctuation. I had given for servicing to the Guwahati, India service centre on 16/06. But to my great dissatisfaction the music system has not been repaired till date (05/04). I have also taken up the issue over phone with the local Philips Service centre executive but to no avail. The reason I am told why the music system cannot be repaired is that they do not have the spare transformer (I am told so) and the service centre people are unable to get that for last 10 months! Is this Quality Service? The details of my system are given below:

Type No. FWN355 (21M). Serial No. HY00044502600. The job no. is 5909 dated 16th June.

Please look into the matterurgently.

Amit Das

91-9864029195

Guwahati. India.

customer registration number 21270000012997.

http://www.support.philips.com

Company: Philips India/Music System
Country: India
State: Assam
City: Kamrup

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