Pioneer / Home Theater
Problem in working

I have Purchased a Pioneer Home Theater Number HTZ -181 From Innovations Worldwide Ambience Mall, S-253, IInd Floor, Ambience Mall Gurgaon with bill number:022, dated-01-05. In December Month i have registered a complaint with them and done lots of follows, not turned up. Called so many time to above mentioned address, everytime they shifted teh call to service center. But no response. In May they picked up my home theater from my house for repair. But no response after that. After doing the lots of follows after one month i got abck my product in june month. BUt still my problem is not solved. Its more tehn 8 months but my problem is not solved and my money is wasted. Very poor service for Pioneer. Please take a action. I'm very much disturbed by followups. Please refer the last few followup mails for reference.

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Dear Mam,

My Probelm is still ther. I'm not able to use my home theater. Im very disturb with your service. Please resolve my problem.

SUSHIL SAREEN

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From: Sushil Sareen

To: pincustomercare@pioneer.com.sg

Sent: Tue, 14 June 9:13:34 PM

Subject: Re: Feedback Form

Dear Lekha Menon,

I have received my set back without resolving the problem. Service Center (from Noida) has returned it after lot of follow-ups. As per my tele discussion with your executive, please give me your gurgaon service center detail.

SUSHIL SAREEN

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From: "pincustomercare@pioneer.com.sg"

To: sushilsareen@yahoo.com

Sent: Mon, 13 June 9:13:55 AM

Subject: Re: Feedback Form

Dear sir,

Kindly let us know that where did you submitted you set and to which service center on which date kindly let us the detail we will do the needfull,

Regards

Lekha Menon

sushilsareen@yahoo.com

06/12 11:45 AM Please respond to

sushilsareen@yahoo.com

To pincustomercare@pioneer.com.sg

cc doulos_jose@pioneer.com.sg

Subject Feedback Form

Dear Admin,

User Details are following:

Name: Sushil Sareen

Email Address: sushilsareen@yahoo.com

Phone Number : 9911885007

Address: H.No:1313A, Maruti Vihar,

Feed back Concern: Customer Support

Feedback: I have already registered my complaint with you but not received any response. What should i do.?

Regard & Thanks

Sushil Sareen

Company: Pioneer / Home Theater
Country: India
State: Haryana
City: Gurgaon

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