Samsung
Against service and empolyee behaviou

Myself NITIN.M.Shah a customer of Samsung mobile, i have purchased a mobile "Samsung galaxy y". Its not been a six months, handsets is giving problem Battery doesn't give backup for a single day and samsung application doesn't work fast. So for this purpose i visited to the Samsung Service center located at Kalyan "OM TELECOM SERVICES". They checked my mobile and at the end they said there is not a single problem detected. After discussing the things they are treating me like i m a begar or thief. After all that they say "sir your mobile doesn't work properly we have to format and install software", they do this unnecessarily every time. And a Manager of this service center doesn't have manner how to talk with customer. She try to argue on every minute and raise a voice to prove herself correct. This scenario has been repeated before also with me. But i thought let it go, but now this was height. Let me tell you one thing samsung service center employee argue with every 2nd person who visited in there center. This things happened with me on 22nd dec. timing 5:15 (around). I doesn't have any proof with me. I request you to please reply as soon as possible.waiting for your reply.

Name:-Nitin Shah

Emailid:-rnitin.lic@gmail.com

Mob:-9320129287

Company: Samsung
Country: India
State: Maharashtra
City: Thane

  <     >