LG
Fake promises on LG AMC on washing machine

LG AMC Complaint:

I bought LG Washing machine (Front load) with 10 years warrantee on motor. I am quite happy with the product, but during installation and demo time just after purchase, the service man convinced me to buy AMC for washing machine maintenance by telling all lies that after 6 months drum will get dirty and it would not wash. Now it is more than a year and i also verified from showroom, these were all big LIES. He told me that every 3 months customer care will call you and somebody will come for maintenance. More than 1 year gone, and they never called me for maintenance. As I paid around Rs. 5300 for 4 2 years AMC maintenance, I really regret my decision. I checked this from showroom, they told me that the service man gets FAT commission for these AMC so they try to convince. Also showroom guy told that there is not much required for these front load washing machine maintenance, I just need one liquid to clean drums.

After this, I have outright rejected proposal from these service man for taking these kind of LG AMC for my Air Conditioner. So please never go for these AMC. For GOD shake. I hate it left right and center….Offcourse LG products are good. I have Fridge, MicroOven, AC all LG. BUT AMC SUCKs.

Company: LG
Country: India
State: Andhra Pradesh

  <     >