Air conditioner
Ac free service/Blower not working properly
- 06-14-2010
- 182
Electronics and household app.
Dear All,
Pl find the appended mail which was marked to bluestar customer service and till date the same has not been resolved
Ticket number &125628 provided on 6-6.2010 and till date i have not received a single call either from customer service
From: deepak kulkarni
Subject: Fw: RE: Complaint blower is not working
To: customerservice@bluestarindia.com
Date: Sunday, 6 June, 8:07 AM
Dear All,
I want to avail free service (Cleaning of the filters) and even the blower is not working. Pl consider the same on priority and do the needful.
Detail:
Receipt No:--24922
Challan No:--339
Purchased On:--6/2
Contact No:--9885212807
Garnet Marketing Pvt Ltd
Tarnaka Office:
12-13-1275/2,
Near Davud School
Tarnaka Office, Hyderabad
Ph. No:--27016323, 27007596
Thanks & Regards
Deepak
& On Fri, 4/6/10, deepak kulkarni wrote:
From: deepak kulkarni
Subject: RE: Complaint from the first day of Purchase
To: customerservice@bluestarindia.com
Date: Friday, 4 June, 11:35 PM
Dear all
I want to avail free service request you to do the needful no priority
Informed in the customer service 23 flys back but not got any response
On Wed, 10 Feb 14:32 IST Customer Serivce wrote:
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>Hi Mr. Kulkarni,
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>We have forwarded your request to the concern department, they will get back to you.
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>Thank you.
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>Regards,
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>Sunita
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>Mumbai CCO.
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>Email: customerservice@bluestarindia.com
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>From: deepak kulkarni [mailto: deepak_8287@yahoo.com]
>Sent: Wednesday, February 10 2:21 PM
>To: customerservice@bluestarindia.com
>Subject: Complaint from the first day of Purchase
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>Dear All,
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>This mail is in regard to the Blue Star A/c which i have purchased on 6.2.2010 from Garnet Marketing Pvt Ltd installation for which was done on 7.2.10 since then which is not working technicians initially (i.e) on 7.2.10 have confirmed that there is problem with the circuit on 8.2.10 they confirmed that circuit is fine and the problem is with the transformer for which they confirmed me the replacement of the total indoor unit. I have been continuously speaking to the Garnet Marketing and Customer service (18602666666) at last customer service executive has lodged a complaint with the docket number 75453 but seems this problem is just getting dragged rather than getting solved. Have received a call from Mumbai but the thing is my problem is not getting solved.
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> Pl help me in getting the new unit replacement as its not at all my fault.
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>Pl do the needful on priority
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>My Details
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>Name:--Deepak
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>Contact No:--9885212807
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>Garnet Marketing Pvt Ltd
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>Tarnaka Office:
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>12-13-1275/2,
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>Near Davud School
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>Tarnaka Office, Hyderabad
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>Ph. No:--27016323, 27007596
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>regards
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>deepak
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> %__
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Company: Air conditioner
Country: India
State: Andhra Pradesh
City: Hyderabad