Electrolux Refrigerator
NOT SATISFIED WITH THE PRODUCT

NOT AT ALL SATISFIED WITH THE PRODUCT, WITHIN A 2 YEARS OF PURCHASE OF ELECTROLUX REFRIGERATOR, THE TIMER STOPPED WORKING AND CONTACTED SERVICE CENTRE AND I WAS ASKED TO PAY THE CHARGES FOR REPLACEMENT OF THE TIMER & SERVICE CHGS. I PAID THE SAME AND GOT IT REPAIRED. THEN AGAIN AFTER 5 MONTHS THE SAME PROBLEM OCCURED AND AGAIN I WAS ASKED TO PAY THE AMOUNT AS SEERVICE CHGS & PARTS (TIMER) REPLACEMENT CHGS AND I WAS TOLD THAT THE GUARANTEE OF THE SAME IS JUST 3 MONTHS, WHICH IS NOT AT ALL ACCEPTABLE TO ME AND AGAIN NOW ON 23.04.08 IS CREATING SAME PROBLEM (MY REFRIGERATOR IS NOT COOLING). I DON'T UNDERSTAND, HOW COME THE PRODUCT OF SUCH A REPUTED INTERNATIONAL COMPANY'S PRODUCT GETS DEFECTED WITHIN SUCH A SHORT TIME & AND THEN ASKED TO PAY AGAIN & AGAIN AND THE LESSON OF GUARANTEE IS TAUGHT TO THE CUSTOMER. IT IS REALLY DISGUSTING AND NOT ACCEPTABLE & I WISH TO THROW IT FROM THE TOP FLOOR. AS ON TRYING CONTACTING THE CONCERN PERSON OF ELECTROLUX SERVICE CENTRE, I WAS SAID THAT THEY ARE HELPLESS AND DON'T CARE IF WE COMPLAINT TO THE COMPANY.

Company: Electrolux Refrigerator
Country: India

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