Eureka Forbes
Poor customer service

I bought Eureka Forbes Aqua Guard in Bangalore from a representative based in Koramangla. I was provided with a temporary receipt. First there was a delay in providing me details to validate the warranty card. For almost two month now they have not yet provided me with the original receipt and invoice. Each time I called "Mar. Raghavendra - Sales representative" he told me to wait for a day or two to get the receipt. At one point he claimed that there was an error on part of the company to send the receipt but he has personally send it by courier. That was almost 3 weeks ago. I get regular post and courier from other sources but amazingly as per Eureka Forbes their courier is making a disappearing act... not that they ever provided me with courier tracking details... Honestly it is SICK dealing with such nuisance.

Company: Eureka Forbes
Country: India

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