Hitachi
Machine not working

Sir,

On 31/08/08 I bought a three door Hitachi freedge model no RS-37SVND FROM Varun Electronics Rohini Delhi. From the next month there was problem in the machine of ice not making. After that time I complaint so many times to Hitachi Customer Care, every time a executive come to my home & tell a different reason. Once the executive told me to buy a new digital stabilizer & I already have a automatic stabilizer. Atleast I bought a new digital stabilizer, but the problem still the same. Again I make a complaint to Hitachi on30/04, the complaint ref. no. is 11043001398 . This time the executive asked me to keep my fridge outside from kitchen & I did it, but the problem is same. Every time when the executive come, he charge me Rs.285.On 11/08 once again I make a complaint to Hitachi, the ref. no. is11081100490. Today one executive came from Hitachi & told me that there is gas leakage in machine & we will refill the gas & u will have to pay for it Rs.6000/- I only want to know that when my fridge is not working since 31/08/08 & Iam continously making complaints since I had purchased it, why I should pay for it?

This is one of the worst experience of mine to buy a Hitachi Product.

Thanks

Company: Hitachi
Country: India

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