Airtel Prepaid
Complaint regarding the charges cutted from airtel & call drop when i called for asking the cutted amt for the same
- 01-05-2010
- 22
Electronics and household app.
Respected Sir,
Myself rajesh dhardev from kutch dist. gujarat, i am using the airtel prepaid in gujarat, two days ago i was started the AON service for gprs, in the gprs i was download two game from free zone, from www.waptrick.com/games, as because of the free zone its not chargeble, but the company airtel charged me 25 Rs. on first day, after that i called customer care for the same, from there one madam named jyoti supervisor of team, has returned me the same amt, after one day when i am in my work & that day my Aon service is not activated, but at 07:00 Pm i have received one msg. writting that i have charged 10 rs. for the game's club from airtel, as i not serfing this site for first time, this site i always use & i never charged, but the airtel company still charged me the same.
After that i called customer care for the same & one executive told me that they can't return my amt., i hardly informed him for the same but he told that the charged cutted was right & after during the call he droped the call & so again i call for the same & i asked previous executive name but they does't give me that.
so please do some for me as this company is not correct, & Right now my airtel link to talk executive is not active, i think they barred that link for me, i called three times previously in the day.
Company: Airtel Prepaid
Country: India