LG/AC
Poor Customer Service after amking payment

I have ordered an LG-AC on 12th April at Razzla Dazzle, Hargovind enclave, Vikas Marg-East Delhi, Delhi-India.

I have experienced following problem:

1. Installation team reached at 20.00 hrs while it was promised to reach at 18.00 hrs.

2. No owner's manual and warranty papers were found in the box.

3. Installation team didn't have proper size screws n they had to use nails many times during installation.

4. What customer supposed to do for making the site ready for AC was not explained by dealer at the time of order.

5. Address was communicated wrong by dealer to delivery team as well as installation team causing trouble to everyone.

6. Still my AC is not operational.

I had an brand image of LG in my mind which is hurt now. In future I will not choose to buy any LG products.

Company: LG/AC
Country: India

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