LG Airconditioner
Bad service support, technically inferior staff

Hi

I bought my LG 1 tonn air conditioner in Delhi, India. Since then every summer, the gas leaks from the AC. In this year itself, it is the third time the gas has leaked inspite of the fact that last time, the company took the airconditioner to their plant to do a overhauling. Within 1 month of that the gas has leaked once again. My house has other brands air cobditioners too... one is hitachi and the other is carrier. However none of the other air conditioners give this problem.

It is disgusting and disppointing that after spending such huge monies, we get technically inferior products and not just that the company does not have good staff to rectify the problem once and for all.

My Local technician says, it is a compressor problem and it shd be changed as the compressor is still under warranty. however the company denies any compressor problem. Could this be a mal practice of the company to avoid changing the compressor and wait till the time it goes out of warranty.

Can somebody guide?

Company: LG Airconditioner
Country: India

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