LG Front Load Machine
Very, very poor customer service

I bought LG front load washing machine in January with warranty period of 2 years.

5 days back suddenly the machine door got locked with my clothes stuck up inside. Immediately I lodged a complaint with LG call center.

Even after repeated reminders nobody turned up at my place. every day I call up the call center at least thrice. All I get in return is false promises. The call center manager is too busy to talk to the harassed customers like me. I think they are a bunch of shameless people.

I even wrote a mail to their Branch Service Incharge and regional incharge today. However, no reply is received from them.

I strongly recommend that anybody reading should not buy LG products as they don't provide you any customer service whatsoever.

Company: LG Front Load Machine
Country: India

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