LG India
Terrible Service

Hi,

I gave my microwave for repair to LG service centre in Noida little over couple of weeks back with problem: whenever power goes down and comes back, the microwave will either start right away or after few hours.

They said they are going to call me with problem and estimate in 24 hrs. I had to call them up twice in two weeks and after around 10-12 days I got a response that Microwave is ready (no problem/estimate call in betweens) and a part (PCB) worth some 1070 Rs. was replaced (of course with full ONE MONTH warranty) and some 200Rs. labor charges (To put a PCB? anyways) and some tax so overall charging 1250Rs. and two weeks of microwave-less life.

Wow!! I was so glad and happy to see a glass of water which was heated in front of me at the service centre. So I brought it back home just to find out that once I put the tray with roller in the microwave and put anything to heat it doesn't heat up (1250 Rs. for heating a glass of water??? that too not for me???)

So I had to take it back the very next day, again assuring me a problem/estimate call in 24 hrs. Today I had to call them up after 3 days to figure out that the microwave is ready with new Magnetron (Wow!!) as the old one was not working so they replaced it (without bothering to call me for problem/estimate) for just 700Rs.

So tomorrow I'm going to get that Microwave back (Now worth 2000Rs more) with my fingers crossed and hoping things work out this time. It's been loooooong I've cooked anything on it. And as I had become so lazy due to it, past several days had been really really hard for me :-(

Best of luck buying a LG (life's good with LG or maybe life's gone with LG)

Company: LG India
Country: India

  <     >