LG/LG F1056LDP
Worst service from LG, after 1 week of purchase of washing machine still not installed

Hi,

i have purchased the LG washing machine (LG F1056LDP) on 31st March till date it’s not installed.

i have called customer care several times. Below is the list of complain ids.

1 RNA110406077683

2 RNA110401085935

3 RNA110402027444

4 RNA110407022185

Almost every day i am calling the customer care . but the service center guy is cancelling the compain saying no not reachable, i have set missed call allert.

these people are simply cheating ..this hopless attitude towards customer making me frustrated.

I got the local service centre no 41144751, Maria service centre in charge no 9986509294 from customer care no.

I tried several times, But no luck.

I don’t know when they will install it. After 24*7 hours has passed ..this Most irresponsible attitude towards customer. Today is the 7th day. There is no proper escalation system also in place. Worst ever customer service i have faced.

Same day i purchased the Samsung refrigerator it was installed within 24 hours, where as LG still i am struggling to get it installed. Worst part is till now i didn't receive a single call from these people.

Thanks

M Sahu

Company: LG/LG F1056LDP
Country: India

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