Airtel
Downloading of Hello tunes without request

I am holding a airtel pre paid connection. mY TELE NUMBER IS 9818374268.

on 17 Oct 07 i recd a message from 6782 of airtel thanking me for downloading hello tune "Rock N Roll Soniye" and Rs. 21/- was deducted from my acount. I had never requested for this. Since 17 Oct 07 i have been trying to complaint through Airtel's call centre. but the response from the centre was atrocious.

Not withstanding this i had sent a SMS to the customer care centre. For this got a reply that iwould be contacted within 24 Hrs. Till date no response reseived frm them.

At this i would like to complaint that my hello tune may be cancelled and my money be refunded and i may be compensated for all the mental agont and time waste.

This complaint i am making after a very dismal and awful action from the Airtel call centre.

Company: Airtel
Country: India

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