Perfetti Van Melle India Pvt Ltd
Half eaten/rotten chewing gum in sealed packet

I purchased a pack of Protex Happydent Xylitol Sugarfree Gums (pack of 6 gums) Gum made by Perfetti Van Melle India Pvt Ltd.

When i took it out from the packet i saw a half broken/ eaten/ rotten chewing gum is packed in the sealed packet. I also went to the website of the company to log a complaint, but i couldn't because their website was not accepting any complaints, then i took a email id of the co. (candy.world@in.pvmgrp.com) & wrote to them informing them about the incident & asked for an apology at the least, (Because we expect some basic quality & also customer responsiveness from such a Huge MNC), but its been almost 5 days since i wrote to them, but they didn't even care to reply to my email. As a proof i've still kept that sealed packet with me.

This is disgusting quality & even more disgusting responsiveness on part of the Co. I just want to ask them - had they done the same if this would have happened in any Developed Country.

Company: Perfetti Van Melle India Pvt Ltd
Country: India

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