Domino's Pizza
Cheating on Time Tracking and Rude Behavio

The Navi Mumbai, Vashi Sector 17 Branch of Dominos Pizza India set their order registration computer system time ahead by 7 to 8 minutes than the Indian Standard Time. This way when they are late, you will discover that the time of order printed on the receipt is incorrect than the actual time of order as per your IST set watch. While when the Delivery boy reaches your door he will show the correct IST time on his mobile. This is a very smart technique to fool their loyal customers hence allowing them that extra valuable time to meet the order deadline.

On raising this the Center Manager Mr. Swapnil of Vashi Sector 17 branch, he said that this is what the central system at Delhi is stating and there is no way that the order is delivered late. I said check the IST right now on the internet and he ignored my suggestion. His Behavior was extremely rude and his stand was unreasonable. He further tried to penalize me by stating that "send the pizza back" and "next time you will not be given a delivery". This happened on the 16th of April. I advise all loyal customers to explicitly mention the time as per your watch while placing the order and taking the name and employee number of the person who takes the order, as by their smart technique they will always keep the time as per their control and hide it.

Company: Domino's Pizza
Country: India
State: Maharashtra
City: Thane

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