Dominos Pizza
Refusal to deliver pizza

I placed a call on the Dominos Helpline for delivery in the area of Nizamuddin. I live in on the outskirts of Nizamuddin Basti which is adjoining the Nizamuddin West Area. However, the call attendant plainly refused to deliver the pizza citing the reason that it is against company policy to deliver in the Basti Area. When I mentioned that I see Dominos Scooters plenty of times in the road outside my house and I will pick it up from the main road outside my house which is part of Nizamuddin West, the attendant hung up saying that it was against company policy.

I felt bad about the discrimination that Dominos has showed towards the residents of an area which though adjoining the posh Nizamuddin West is considered to be lower in terms of affluence and status. From this day forward I will boycott all products of Dominos since they have made it amply clear that to eat food in their restaurants you need to live in certain sections of an area.

Company: Dominos Pizza
Country: India
State: Delhi

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