Dominos Pizzas
Non delivery of orde

This is an incident happened today on 30-aug at Tilak Nagar in New Delhi. I live with my family at Mukhram Park Extension in Tilak Nagar. I wanted to place an order so i dialed the the Dominos helpline no. (011-44448888), my line was transfered to the dominos store in Vikaspuri as my last order on 05-jul-09 was delivered by the same store nd they've registered my mobile no. with the same store. While interecting with the lady who attanded my call, i could hear the voice of her male colleague who was insisting her to not to take the order as this will not be delivered. Then i requested to make me speak to the store manager or any competent authority, then she connected me with Mr Amandeep who happens to be supervisor. Even he refused to take my order. Moreover he only told me that they've delivered the order on 5th july but this time they'll not deliver any order. When i asked him why was it delivered last time, he told me that because i requested them & then i said that i'm again requesting him to deliver this time again, he straight away refused to deliver the order. I'm still trying to find out the answer as to -

1) Why was my order delivered on 5th jul??

2) Why didn't they deliver on my next request??

3) Why have been promotional message being sent to me on my moblie through SMS on regular intervals when none of the nearby dominos store want to deliver the order. Interestingly, after the calls are being transfer to them by their centralised helpline no. only???

At the end, i felt humiliated.

A frustated custome

Company: Dominos Pizzas
Country: India

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