Mc Donalds
No response from Customer service

Hi

This is about food of a substandard quality, i wrote about this to the customer service department, but no one replied back, I have attached the email below with the time stamp which was sent to them.

Looking forward to a favorable action.

--Kapil

From: kapildua@hotmail.com

To: customer@mcdonaldsindia.net

Subject: mcdfeedback@mcdonaldsindia.net

Date: Fri, 24 Sep 2010 02:52:50 -0400

Mcdonalds Team

This is a real shame when i share a negative feedback on the quality of food served on my special day (22nd September)

I spent Rs.455 on my Birthday, when i asked my friend to get me some burgers from McD's for me my wife and nuggets for my son.

She got the 3 Mc Chickens one Chicken Mexican wrap and 1 Mc Nuggets, total of Rs.455 (I dont have the reciept), This was probably the last order from the mcD's located at DT Mall Saket, Delhi.

When she reached home after 20 minutes, the first bite of the burger made me feel sick as the chicken patties used in the burger were stale and were tasting rotten.

We threw all the food, So my Birthday party was ruined. As it was already the last order and no one delivers food in Katwaria sarai, new Delhi, we had to celeberate my birthday by making maggies.

I called customer service and found out as it was not a delivery outlet and only a dine in, they cannot take a complaint and i have to write to you guys.

All 4 (3 McChicken Burgers, 1 Chicken Mexican wrap) and a portions of Mcnuggets were of a very substandard quality. Had we eaten the meal, we must have fallen sick resulting in more damages.

Please arrange for the compensation.

Looking forward to a quick response.

--Kapil

#9999-200-151

Company: Mc Donalds
Country: India
State: Delhi
City: South Delhi

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