Monginis
Sub standard quality and service

I ordered a cake from Monginis for my Son's Birthday. The order was placed about 5 days before the birthday and till the D'day they never bothered to call or confirm the delivery details I only received a confirmation email stating that the transaction has been successful and is being processed.

I have to call up them and find out as to when the cake is being delivered. They said that the delivery will be done between 12 noon to 6PM which is the standard company policy to deliver cakes between 12-6 PM, however the cake did't get delivered even at 8:00 PM. I some how had a feeling that the cake was not going to come and the party might get spoiled. hence i ordered another cake at 6:00 PM at a near by bakery..and believe me those guys did a fantastic job of delivering a fantastic cake withing 45 minutes.

The Monginis cake which finally arrived at 8:05 pm. First sight sight at the delivery boy, I felt like thrashing him. The cake inside the box was all shattered, as if this wasn't sufficient the cake was tasting horrible.

I will never purchase any thing from Monginis hence forthand I will do my best to forbid anyone from going anywhere near to the brand.

Company: Monginis
Country: India

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