BIG BAZAAR
Non delivery and poor service

With immense displeasure i am doing this complaint after suffering a lot with your Big bazaar poor service and callous attitude towards customer.

On 15th August, i had booked a book rack, bill no. 1030, and i was assured that the delivery will be done in max. 10 days, same written on the bill as well.

However, till date i have not received anything. Worse part: None of your big bazaar person ever cared to even inform me that there will be some delay.

Rather, i have to chase so many individuals, who don't even pick up the phones, i have had a hard time in chasinthem and asking the status of my consignment.

I have had a similar experience with Big Bazaar when i bought a single cum double bed, which was delivered with a defect, and no one ever tried to rectify the fault.

I would like to bring to your notice that with such experiences, there is no question of so called "customer delight" rather there is a very bad taste as and when i think of "Big bazaar". I am sure there will be many such people like me who have had this experience.

I hope you can get my deliveries in next 1 or 2 days, and also have some one rectify my bed and in future neither me or anyone else should have such experience which puts a question mark on the "professionalism" in the complete chain.

Regards

Company: BIG BAZAAR
Country: India

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